Meet the Team
Zip Zap IT is powered by a team of experienced professionals dedicated to delivering secure, reliable, and mission-focused technology solutions. Our staff combines technical expertise, industry knowledge, and a commitment to service. Together, we work diligently and cohesively to support the evolving needs of our clients. Learn more about the individuals who help drive our success.
Marwan Abu-Fadel
CEO/Founder and Principal
Marwan Abu-Fadel leads a forward-thinking team dedicated to transforming government and enterprise technology through secure, mission-driven innovation. Under his leadership, Zip Zap IT has become a trusted partner to federal agencies and private organizations seeking to modernize operations, strengthen cybersecurity, and achieve measurable impact through technology.
A lifelong entrepreneur, Marwan has built and managed multiple ventures across telecommunications, network engineering, and consulting. Before founding Zip Zap IT in 1990, he launched and successfully operated El Paso Paging, Inc., an FCC-licensed paging and two-way radio carrier; The Message Center, one of the region’s earliest 24/7 call centers; and Compuserve of El Paso, among the first Internet Service Providers in Southwest Texas.
Marwan studied Computer Science at the University of Texas at El Paso (UTEP), where he began his first consulting firm to help local businesses transition to computer automation in 1987. Currently, Marwan is deepening his expertise through continued education at Harvard University.
Marwan brings the same passion for innovation to his hobbies: flying airplanes, traveling, and riding motorcycles.
“I believe technology should serve people — not the other way around. Every solution we design at Zip Zap IT starts with one question: How can we make the mission stronger, safer, and smarter?”
— Marwan Abu-Fadel
Robert St. Cyr
Director of Operations
As the Director of Operations at Zip Zap IT, Robert ensures that multiple contracts deliver value to clients and their customers. With an M.S. from The George Washington University, Robert brings over 20 years of experience delivering IT solutions to government and private organizations. Outside of the office, “I love to volunteer my time to help kids excel in school.”
Jason Trayer
Senior UX/UI Engineer
Jason designs clear, intuitive experiences and builds the solutions to back them up. He bridges design and development so that the products he creates “look good, work right, and solve the real problem.” Outside of Zip Zap IT, he enjoys playing guitar, making art, and photography.
Azadar Kazmi
Senior System Architect
As a senior developer, Azadar supports multiple development tasks in alignment with Zip Zap IT’s federal contracts and private clients. He has a Master of Computer Science degree and over 20 years of experience in the field. Outside of the office, you can find him playing Catan, crushing opponents in tennis, and bicycling.
Nestor Banda
IT Technician and Systems Administrator
Nestor holds a B.S. in Computer Science from Texas Tech University and is proud of his past work helping students to develop a blood bank diagnostics simulator. On Sundays, he can be found on the soccer field with his league teammates.
Carley Kimball
Director of Contracts and Business Development
Carley drives contracting strategy, proposal operations, and strategic partnerships for Zip Zap IT. She leads initiatives that strengthen our federal presence, elevate customer engagement, and secure mission-critical opportunities for agency clients.
With a B.A. in Journalism from Point Park University, Carley brings extensive experience supporting federal agencies—including the Department of Education and HHS—across governance, CPIC, IV&V oversight, enterprise communications, and contract management. Her background includes leading proposal development, coordinating multi-stakeholder technical updates, establishing a strong Business Development & Contracts office, and managing mission-critical grant system communications. This foundation enables her to drive compliant, high-quality contract execution and strategic business growth.
When she’s not leading proposals or chasing opportunities, Carley is usually chasing after her daughter Juniper or caring for her small menagerie of pets, including two dogs, two cats, and a flock of stubborn backyard chickens.
Tracie Michelle Murphy
Communications Specialist and Content Lead
Tracie is proud to help federal clients share timely, effective, and accurate messaging while advancing mission-specific goals. She also assists with Zip Zap IT’s Business Development outreach, including proposal editing and content marketing efforts.
Tracie’s past journalism experience includes serving as the Copy Chief for Metro US, digital editing and reporting for ABC News, and editing the print newspaper for The New York Times. She has spent nearly 20 years in progressive editorial leadership roles for companies whose missions resonate with her own values, including Lincoln Center for the Performing Arts (arts equity), World Education Services (immigration resources), and The Jed Foundation (youth mental health).
With a dual degree in English and Theater Studies from Northeastern University, Tracie can be found enjoying plays and other live performances across New York City, where she lives with her wife, Nikki, and their beagle baby, Charles.
Myrna Carr
Accounting and HR Manager
At Zip Zap IT, Myrna serves as a trusted accounting specialist who focuses on accounts payable and accounts receivable. She has worked as an office manager with bookkeeping experience for more than a decade. As a fun fact, she says, “I am a Mickey Mouse fanatic!”
Marcela Mejia
Office Manager
With past experience as a legal assistant, Marcela brings her sharp organizational skills to Zip Zap IT, where she oversees both office management and human resources. A self-described “foodie,” she enjoys trying new cuisines from different cultures.
